If you need service, please contact us 1.877.372.9455 and press 1 to speak with a Frazil representative who can help.

Instructional Videos
Service Tips: Leaking or Loud Machines

Understand what you can do to troubleshoot and even fix a leaking or loud Frazil machine before you call service. Following these tips may help fix your Frazil machine without the need of calling a technician.

Service Tips: Machine Not Freezing

Follow these simple instructions to troubleshoot why your machine may not be freezing. Following these tips may help resolve the problem with your Frazil machine without the need to call a technician.

Before You Call for Service

Review these easy-solution steps before calling Frazil for a service technician. Following the tips in this video may help resolve issues with your Frazil machine without the need for a technician to come in.

Monthly Maintenance

Follow the instructions in this video to ensure your machine stays in proper working order. These steps prevent larger issues from occurring and help your store stay successful with the Frazil program.

How to Mix the Frazil Product

Mix the Frazil product easily and properly by following the steps in this video. This will ensure your Frazil product delivers the quality flavor we promise to every customer; to keep them coming back for more.

BUNN Machine FAQs

See and resolve the most frequently asked questions about Bunn machines and how to operate one properly.

Frazil University

 

Grow your slush business with expert knowledge.